When I started this post, it was not suppose to be a memo to healthcare providers, but it ended up as one. If you are a patient, read and let me know if you agree with my experiences. I have an bachelors in Sociology and worked in Mental Health for several years before moving on to the medical field and eventually education. I am now working on my Masters in Applied Behavioral Analysis. If there is one thing I have learned working with children and families in crisis, its that learning does not happen when in crisis....or just after crisis. Learning happens at the baseline. I really wish this was something that medical doctors were taught or understood. When you are giving someone news or a prognosis that causes them worry or stress, that is unfortunately not the best time to educate them on their condition. I'm not saying you should not give them some information and answer the questions, but the chances of them retaining the information goes down considerably. If someone h...